Privacy Policy
Effective Date: January 3, 2026
Last Updated: January 3, 2026
Quick Summary
We collect personal and health information to provide massage services. We use mobile apps to track sessions. We protect your data with industry-standard security. We don’t sell your information. You have rights to access, correct, or delete your data.
Premier Gaming Massage LLC (“Premier,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website at www.gamingmassage.com, book services, interact with therapists, or use third-party apps associated with our services (The Timer Mobile and The List).
By using our Website or services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
A. Information You Provide Directly
We collect personal information when you book services, create a profile, fill out forms, contact us, or provide payment information. This may include:
- Name, email, phone number, mailing address
- Date of birth (if provided for consent purposes)
- Health history, medical disclosures, injuries, pain areas, or service preferences
- Payment card and billing information
- Emergency contact information
B. Information Collected Automatically
We automatically collect information when you use our Website, including IP address, device type, browser type, pages visited, time spent on site, and referring websites. We also use cookies and tracking technologies (see Section 6).
C. Third-Party and Service Provider Information
We may receive information from third parties, including payment processors (Zelle, CashApp, PayPal, Venmo), booking platforms, analytics providers (Google Analytics), and fraud prevention services.
D. Information from Mobile Apps
Our therapists use The Timer Mobile and The List during massage sessions to track service details. These apps may collect session start/end times, client preferences, session notes, client identifiers (initials or unique IDs), techniques used, and app usage information.
2. How We Use Your Information
We use collected information for purposes including:
- Scheduling and providing services accurately
- Communicating appointment confirmations, reminders, or promotions
- Processing payments and managing accounts
- Tracking and improving service quality through Apps
- Maintaining health and safety records
- Conducting analytics and business improvement
- Complying with legal requirements
3. Mobile Apps & Service Tracking
Premier Gaming Massage therapists use The Timer Mobile and The List to manage session timing and client service details.
A. Purpose and Sharing
Information collected via Apps is used to deliver personalized services, maintain session records, and track therapist performance. App data may be shared with the app developers solely for technical support, maintenance, and service improvements. We require these providers to maintain the confidentiality and security of your information.
B. Client Rights Regarding App Data
Clients may request access to app-collected information, corrections to session notes, deletion of non-essential session data, or a copy of all data collected through apps. By booking services, you explicitly consent to the collection and use of session data through our mobile apps.
4. Health Information & HIPAA Status
Premier Gaming Massage LLC is not a HIPAA-covered entity as we do not bill insurance companies or transmit health information electronically to health plans. However, we treat all health information with the highest level of care and confidentiality.
We collect health-related information solely to provide safe massage therapy, avoid contraindicated techniques, and customize sessions. This information is kept strictly confidential, shared only with authorized staff, and stored securely. We comply with applicable Texas and Oklahoma state laws regarding health information privacy.
5. Information Sharing & Disclosure
We may share your information with service providers including payment processors (Stripe, Square, PayPal), booking platforms, and app developers. We may also disclose information when required by law, such as in response to subpoenas, to protect legal rights, or to comply with Texas and Oklahoma state law requirements.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
6. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enable website functionality, analyze traffic via Google Analytics, and improve user experience.
Your Choices: You can adjust browser settings to decline cookies. You can also opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout. By continuing to use our Website, you consent to our use of cookies.
7. Data Retention
We retain personal information as follows:
- Client profiles: While active plus 2 years after last service
- Session notes and health history: 7 years from last service date
- Payment records: 7 years (IRS requirement)
- Marketing data: Until opt-out plus 30 days
- Website analytics: 26 months
- App session data: 3 years
8. Security Measures
We implement physical, technical, and administrative safeguards including SSL/TLS encryption, access controls, and physical security for paper records. While we strive to protect your information, no system is completely secure.
9. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect information from children under 13 without parental consent. If a minor receives services, we require parental consent, forms completed by the guardian, and the guardian’s presence during the session.
10. Your Privacy Rights
You have the right to access, correct, delete, or obtain a portable copy of your personal information.
- Texas Residents: Rights under the Texas Identity Theft Enforcement and Protection Act and Health and Safety Code.
- Oklahoma Residents: Rights under the Oklahoma Consumer Protection Act and medical records laws.
- California Residents: Rights under CCPA/CPRA to know, delete, correct, and limit use of sensitive personal information.
To exercise these rights, please contact us at kelly@gamingmassage.com or (214) 886-0566.
11. Marketing Communications & Opt-Out
You can opt out of marketing communications by clicking “Unsubscribe” in emails, replying “STOP” to texts, or contacting us directly. We will still send transactional communications regarding appointments and receipts.
12. Contact Information
Questions, concerns, or requests regarding privacy may be directed to:
Premier Gaming Massage LLC
Email: kelly@gamingmassage.com
Phone: (214) 886-0566
Website: www.gamingmassage.com
Privacy Officer: Kelly Ivie, CEO
